Our services terms and conditions

Our services, terms and conditions

Our free services

* rooms and facilities for disabled guests
* 24-hour front desk
* wifi everywhere in the building
* iPad at your disposal at the front desk
* bar 24-hour
* international breakfast, from 7.30 to 11.00
* tea, black coffee and fresh fruit offered all day long
* private garden, with sunbeds and chairs
* city bikes
* beach towels
* bathroom with shower at your disposal after check-out

Parking

* private car park in the basement, directly connected by elevator: 5€ per day for direct booking and 15€ per day for others
* You can park anytime upon your arrival and leave the car till the evening of your departure

(only cars till 1.950m high!)

Check in

* You can get the room from 3.00 p.m., but you can check-in at at any time!
* We have a bathroom available for you to change and we can store your luggage and let you find it in your room later on

Check out

* You need to free the room no later than 12:00
* You will still be able to leave your luggage at the hotel or the car in the basement until late in the evening and use our spare bathroom to shower and change before leaving


* If you need to leave before 7:00 am, please do inform us in advance in order to check-out by 10.00 pm the day before

Cancellation Policy

* free till 2 to 5 days before the due check-in (according to the period and always detailed in your booking confirmation)
* if cancelled later or in case of no-show or premature departure, the entire reserved stay will be charged

Kids

* kids under 2 years can get free cots upon request (only one per room)
* from two years old we apply the adult rate in triple rooms

Pets

* Small pets are allowed on request in room T or S, at 10€ extra per day

Credit Cards

* Any, but American Express
* The hotel reserves the right to pre-authorize credit cards prior to arrival