All you need to know

Basic informations

Spoken languages

Our staff speaks English, French, Spanish and of course Italian. Silvia knows some Portuguese and some Russian. Anyway, we'll always do our best to help you, chat and have fun together!

Concierge service

We'll be happy to help you with booking visits, excursions and meals, planning activities, buy events and transport tickets.

Arrival and departure

Check in
  • You can get the room from 3.00 PM, but you can check-in at any time till 3 AM!
  • We have a bathroom available for you to change and we can store your luggage and let you find it in your room later on
  • We cannot always guarantee an early check-in. Please contact the hotel on the day of arrival and we shall do our utmost to accommodate your request.
Check out
  • You need to free the room no later than 12:00
  • Late check-out is until 16:00, and the price is EUR 10 per extra hour, but we cannot always guarantee it.
    Please ask for it at the front desk on the departure morning and we shall do our utmost to accommodate your request.
  • You will still be able to leave your luggage at the hotel or the car in the basement until late in the evening and use our spare bathroom to shower and change before leaving
  • If you need to leave before 7:00 AM, please do inform us in advance to check-out by 11:00 PM the day before

Hotel facility

Our free smartphone
  • We replaced standard phones with new generation smartphone, free to use during your stay!
    You won't have to worry about roaming charges nor getting lost anymore.

  • Unlimited local and international calls
  • Free internet access
  • Latest travel finds
  • Speed dial to hotel services
  • Ah, it's called Manet.

Free stuff
  • rooms and facilities for disabled guests
  • front desk & bar open from 7 AM till 2 AM
  • wifi everywhere in the building and in the garden
  • free smartphone for you to use during the stay
  • smart TV with Netflix
  • international breakfast, from 7.30 to 11.00
  • tea, black coffee and fresh fruit offered all day long
  • private garden, with sunbeds and chairs
  • city bikes
  • beach towels
  • bathroom with shower at your disposal after check-out
Custom-made mattresses

Our mattresses are custom-made by "Centro del Materasso", a craftsman of Massa, and almost at every check-out we are asked where to buy them (even I, Silvia, treated myself with one). But if you find it too rigid, you can always ask us for a soft topper!

Smart TV with Netflix

Smart plasma TV with free Netflix in your own language, as well as Spotify, RAI Play, YouTube and other apps

Useful informations

City Tax

The local administration applies a 2 € tourist tax per night and per person (from 14 years old on) for the first three nights of stay, to be paid at the checkout.

Cancellation policy

To avoid any stress, consider our special "Besafe rate" with travel insurance included!

For standard rates:

  • free till 5 days before the due check-in
  • in case of a no-show, late arrival or premature departure, the entire reserved stay will be charged
  • the right of cancellation, as laid down in the Italian Consumers’ Code, is not granted, but to help you plan your holidays more relaxed and carefree if you cancel within 5 days from the due check-in, you can convert the payment into a voucher for a later stay (within December 31st of the same year) for you or the people of your choice

Credit cards payment
  • Any credit card, but no ATM cards

  • We will pre-authorize credit cards 7 days before arrival, but in reality, nothing is charged, and you can settle the bill on departure using the same card or another

Tours and activities
  • Three times a week we organize a guided tour of Levanto, with wine tasting in the vineyard.
  • Three times a week we organize a pesto cooking class in our garden or in the veranda.
  • our private car park is in the basement, directly connected by elevator to the rooms: 8€ per day for direct booking guests and 20€ per day for others
  • You can park anytime upon your arrival and leave the car till the evening of your departure
  • kids under 2 years can get free cots upon request (only one per room)
  • from two years old we apply the adult rate in triple rooms

Small pets are allowed on request in room, at 10€ extra per day (beds and bowls provided)

Useful Info

  • Check-in Time: from 3 PM till 3 AM
  • Check-out Time: by 12 PM
  • Parking in the basement €8/day (direct guests)
  • Pets Welcome (fee)
  • Early Check-In and Check out Available (to be agreed upon)
  • Best Prices and Cancellation Policy Guaranteed
  • Free parking for All-Inclusive & Cinque Terre Card packages
  • All are non-smoking, but you can relax with your cigarette and maybe a glass of wine in the garden or your balcony room on the first floor if you booked one.

Hotel features

  • Concierge
  • Free Smartphone (Unlimited local and international calls - Free internet access - Latest travel finds - Speed dial to hotel services)
  • Free High-Speed WiFi
  • Smart TV with Netflix in your language (as well as Spotify, RAI Play, YouTube, and other apps)
  • All-Inclusive ® Service
  • International breakfast, from 7.30 to 11.00
  • Tea, black coffee, and fresh fruit offered all day long
  • Lounge bar (snacks, happy hour, cocktails, late breakfast, and weekend brunch)
  • Private parking in the basement (only cars till 1.950m high!)
  • Private garden, with sunbeds and chairs
  • Free city bikes
  • Free beach umbrella and beach towels
  • Bathroom with shower at your disposal after check-out
  • Pesto Experience 
  • Walking Tour with Wine Tasting in the vineyard
  • Four times a week, we organize yoga classes in the garden (mat, towel, water and herbal teas included) - private lessons are also available whenever you wish

Our experiences

Pesto Experience

Typical aperitif with a Genoese pesto cooking class: a yummy and funny moment.

To share our local traditions, we organize an extraordinary happy hour with a Genoese pesto cooking class in the garden for the eigth year in a row. You'll learn everything about this world-famous green sauce while chatting and sipping Cinque Terre wine.

Walking Tour

Our Walking Tour with Wine Tasting, to discover Levanto, its history, and beauty, but also its taste... Join us for a historical stroll through Levanto's medieval alleys and squares. The walk lasts 90 minutes, wine tasting in the vineyard included.